Customer Services Consultant

Recruiter:

Paramount Services

Job Ref:

PTACSC

Date posted:

Wednesday, November 24, 2021

Location:

Pretoria, South Africa

Salary:

100000

SUMMARY:
Call Centre Agent

POSITION INFO:

This is a fantastic opportunity to join a forward thinking, innovative and progressive business in the local area. This role will offer you training, development and career progression!

Responsibilities

• To provide technical support

• Handle supplier questions and complaints

• Spot an opportunity to up-sell services

• Correctly identifying products or services required

• Answering a high number of calls

• Handle service problems politely and efficiently

• Understand company products and services

Personal Attributes

• Excellent communication skills

• Excellent computer skills

• Customer service experience in a fast paced high volume environment not essential as training will be provided

• Quick thinker and learner

• Excellent telephone manner

• Ability to deal with difficult calls effectively

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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