Customer Services Clerk

SUMMARY:
The Customer Services Clerk is part of the Jhb Customer Services team. The primary responsibility of Customer Services is to manage the customer ordering process and to ensure that the customer receives a smooth, professional and efficient service each time they place an order and make an enquiry.

POSITION INFO:

PREFERRED AGE GROUP 25-30

JOB SPECIFICATION
REQUIRED MINIMUM EDUCATION
Matric (Grade 12)
MINIMUM PREVIOUS WORK EXPERIENCE
3-5 years working experience in a similar working environment

TRAINING
In house

DESIRABLE ADDITIONAL EDUCATION, WORK EXPERIENCE AND PERSONAL QUALITIES
PC skills (incl. Microsoft Word, Excel & Outlook)
Excellent telephone technique and good attention to detail.
Excellent written & oral communication and interpersonal skills
Organizational skills with the ability to perform multiple tasks simultaneously

PURPOSE OF THE JOB

The Customer Services Clerk is part of the Jhb Customer Services team. The primary responsibility of Customer Services is to manage the customer ordering process and to ensure that the customer receives a smooth, professional and efficient service each time they place an order and make an enquiry. This includes managing quotations, COD orders, courier services, customer queries, backorders, goods returned, complaints and credit requests.
This position does not supervise or direct any staff.
Maintains the company’s Safety, Housekeeping and Quality Standards. Incumbents will be subject to mandatory testing for Alcohol and/or drugs on a random, reasonable suspicion, post-accident, return to duty, and follow up basis.
Demonstrate and promote a proactive commitment to health & safety, well-being and the environment whilst complying with all laws and company policies.
The company operates in the Medical Devices and Printing & Packaging industries and holds an ISO13485:2016 quality management system certification.

COMPANY IS BASED ON THE EAST RAND GAUTENG

PLEASE SEND A DETAILED WORD CV TO: --------Please upload your CV here--------

We will only respond to qualified candidates

NB! This job is now closed. You can apply for other jobs by uploading your CV.