SUMMARY:
Customer Services
POSITION INFO:
Customer Services
Our Client in the Industrial Sector (Electric Motor Units) is seeking an experienced Customer Services Individual to join their Team in Middelburg.
Summary of the position:
Attracts potential customers by answering product and service questions, suggesting information about other products and services. Process orders, prepare correspondence and fulfil customer needs to ensure customer satisfaction.
Expedite and facilitate the flow of Electric motor units within he operations to ensure that products are delivered to the clients within the agreed time frame
Knowledge and Responsibilities:
3 Years working experience in a Customer Services position or similar.
Operations: Responsible for the receiving of customer supplied correctly (GRN), responsible to communicate job expectations accurately to the workshop
Debtors: Assisting with Debtor queries when required.
Quality Control: Follow up with Safety Officers to ensure all documents are recorded and filed timeously, responsible for Health and Safety Meeting Minutes.
After Sales Services: Assist and take ownership of Customers and Sales Representative commercial and related queries.
Inventory: Communicate with Manager regarding inventory levels and needs of the store, control of the inter-branch stock transfers, Assisting with receipting of shipments.
Warranty Claims: Keep an updated schedule of all warranty claims and their status.
Permanent Position.
Salary to offered: R16 000 basic salary depending on experience
Company offers: Medical Aid, Pension Fund and a 13th Cheque
Should you have the above mentioned experience kindly submit your detailed CV to <--------Please upload your CV here--------
NB! This job is now closed. You can apply for other jobs by uploading your CV.
