Customer Service Representative(without experience)

Recruiter:

Link Personnel

Job Ref:

coc102

Date posted:

Wednesday, February 23, 2022

Location:

Johannesburg, South Africa

Salary:

250000

SUMMARY:
New positions

JOB DESCRIPTION:

A Customer Service Representative, or Customer Help Representative, is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.

A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as:

Providing introductory information to new customers
Ensuring that customers are satisfied with products or services
Following up with clients or customers to check that they’re still satisfied with any purchases
Letting customers or clients know about additional products or services
Determining the quickest, most effective ways to answer a client’s or customer’s questions
Escalating queries and concerns

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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