Customer Service Representative

Recruiter:

Dante Personnel

Job Ref:

CPT005663/DC

Date posted:

Wednesday, April 6, 2022

Location:

Johannesburg, South Africa

Salary:

100000

SUMMARY:
New Positions

JOB DESCRIPTION:

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Multi-Modal Operations / Customer Service Controller
Location: Midrand
Salary: Market Related
URGENT ROLE
2 days ago

Call Centre Agent (Customer Service)
Location: Sandton
Salary: R10 000
Our Client based in Sandton is looking for a Call Centre Agent providing customer support telephonically Salary R10 - R14 000
16 days ago

Customer Service Administrator
Location: East Rand
Salary: 15 000 Monthly
A well-established company based in East Rand is seeking two experienced customer service Administrators.
19 days ago

NOW HIRING: SALES AND CUSTOMER SERVICE STAFF!
Location: Johannesburg
Salary: 8000-10000
SALES AND customer service !
29 days ago

Sales Support and Customer Service Admin Assistant
Location: Johannesburg
Salary:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment service (YES) initiative.About the YES Initiative:The initiative was launched by the President in 2018 and is a partnership with the government and labour department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace...
36 days ago

Alloy Wheel Spray Painter - Gauteng, Midrand
Location: Midrand
Salary:
Alloy Wheel Spray Painter - Gauteng, Midrand #DriveYourCareerForward as an Alloy Wheel Refurbishment Spray Painter Are you an experienced spray painter with an eye for detail and pride in producing a quality finish? Join an established automotive environment where your skills will help bring alloy wheels back to showroom standard.Our client a reputable group is looking for a Whee...
26 days ago

External Sales Representative | Industrial Fasteners | Gauteng
Location: Johannesburg
Salary: 25000
Drive New Business Growth with a Leading Industrial Fasteners SupplierSalary: R25 000 - R35 000 Basic + Commission + Fuel Allowance + BenefitsAre you a driven sales professional with experience selling into the engineering, manufacturing, mining, construction, or industrial sectors?
1 day ago

FMCG SALES REPRESENTATIVE
Location: Pretoria
Salary:
We are seeking a motivated and results-driven Sales representative to be responsible for the sales and distribution of meat and protein products within the informal market sector in the Pretoria area.The successful candidate will be responsible for developing and maintaining customer relationships, identifying new sales opportunities, driving product sales, and ensuring excellent customer service....
1 day ago

External Sales Rep Hand Tools - Gauteng
Location: Pretoria
Salary: 4 000 Monthly
External Sales representative - Industrial Tools
2 days ago

New Business Sales Rep - Office Automation
Location: Randpark Ridge
Salary:
The New Business Sales representative will be responsible for identifying, developing and securing new business opportunities within the office automation sector. The successful candidate will generate new leads, conduct client consultations, identify office technology requirements and provide tailored solutions, while achieving agreed sales and revenue targets.Key ResponsibilitiesIdentify and sec...
3 days ago

Customer Service Representative

Customer Service Representative Responsibilities:

Customer Service Representative Requirements:

Similar jobs you might be interested in:

Create a free job alert for Customer Service Representative in Johannesburg

Jobseekers

Recruiter

General