Customer Service Consultant

 

Recruiter:

Bilno Labour

Job Ref:

PRK

Date posted:

Monday, May 23, 2022

Location:

Pretoria, South Africa

Salary:

10000


SUMMARY:
Customer Service

JOB DESCRIPTION:

We are looking for a customer-oriented service representative.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Customer Service Responsibilities

  • Manage large amounts of incoming phone calls

  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers


 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

Similar jobs you might be interested in:

Customer Service Consultant - Medical Products
Location: Sandton
Salary: 240000 Annually
Our client in the medical products sector, seeks high-level customer service specialists to engage with their client base and support their Sales Team and technicians.
6 days ago


Customer Service Experience Lead (Hospitality)
Location: Centurion
Salary: 60 000 Monthly
customer service Experience Lead (Hospitality) CenturionR60 000 CTC Frequent national travel required
1 day ago


Customer Service Controller
Location: Bedfordview
Salary:
customer service ControllerGauteng Salary is market-related Immediately available Our global logistics client is looking for a customer service Controller to join their team
1 day ago


International Operations Specialist ( logistics, customer service, travel, or healthcare sectors )
Location: Johannesburg
Salary:
1 day ago


Customer Service Migration - Agent X10
Location: Johannesburg
Salary: 14000 Monthly
🌟 Join one of South Africa's leading banks in Johannesburg CBD as a customer service Agent! 🌟
2 days ago


Customer Service Operations Specialist (Aviation)
Location: Johannesburg
Salary:
3 days ago


4 X REMOTE CUSTOMER EXPERIENCE LEADERS R23000.00 + INCENTIVES THIS POSITION IS FOR CANDIDATES WITH SERVICE ADVISING EXPERIENCE, PREFERABLY FEMALE, BUT MY CLIENT WILL LOOK AT A GOOD MALE
Location: Johannesburg
Salary: 23000
MUST BE VERY WELL SPOKEN, AS THEY DON''T UNDERSTAND OUR SOUTH AFRICAN ACCENTS, AS WELL AS THE HOURS!
3 days ago


JP 16652 - Customer Service Supervisor
Location: Johannesburg
Salary: R30 000 CTC
customer service Supervisor
8 days ago


Customer service agent -- 6 month contract
Location: Johannesburg
Salary:
22 days ago


Call Handler & Customer Service Agent
Location: South Africa
Salary: R15 500 - R19 000
As a Call Handler & customer service Agent, you will support UK-based energy efficiency programs by managing inbound and outbound calls, verifying customer eligibility, and coordinating surveys and installations.
30 days ago


Create a free job alert for Customer Service Consultant in Pretoria

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions

 

Jobseekers

Register your CV Search jobs CV writing

Recruiter

Advertise jobs Search the CV database

General

Disclaimer Terms and conditions Privacy policy Cookie policy POPIA manual Unsubscribe

© Copyright 2025 Job Placements. All Rights Reserved.