Customer Service Champion (Real Estate)

Client based in Bryanston seeks the services of Customer Service Champion (Real Estate).

Role overview:

• Client Management including Key Account management
• Business development which will include Contracting and Proposal management
• Assisting with client queries escalated from Support, Sales and Training Teams
• Opportunity Assessments
• Seminar and Team Workshop management
• Manage monthly billing processes
• Assist with marketing requirements and events (internal and external)

Qualifications:

• Matric
• Business Degree preferred
• Sales/Estate Agency qualification would be advantageous
• Valid drivers’ license and own reliable transport

Experience:

• 3 – 5 years sales experience with a strong knowledge and understanding of the property market
• Key client management
• Business Development experience

Technical skills:

• Computer skills and the ability to work with IT software programs

Non-technical Skills:

• Excellent verbal and written communication skills
• Must have a wealth of initiative
• Must have good business skills
• Must have good negotiation skills
• Must be results-orientated
• Must have the ability to identify opportunities
• Excellent people skills
• Good time management skills and willingness to work to meet sales targets
• Must have mobility/own transport as the position requires extensive client visits
• Excellent telephone skills required for cold calling and support calls
• Positive outlook on life, work and other people
• Passionate about sales and working with people
• Able to prioritize work and deliver to deadlines
• Ability to work well in a team as well as individually