Customer Service Agent – Acquisitions

 

Recruiter:

Career Circuit

Job Ref:

Customer Service Age..

Date posted:

Thursday, June 2, 2022

Location:

Johannesburg, South Africa

Salary:

Salary would be dependent on qualifications and experience. Market Related, including Medical Aid and Provident Fund Contributions.


SUMMARY:
Customer Service Agent – Acquisitions The Acquisitions agent is responsible for sales and lead conversion targets within a large Call Centre.

JOB DESCRIPTION:

Responsibilities:

  • The Acquisitions agent is responsible for sales and lead conversion targets.
  • Marketing of the company to both existing and new customers.
  • Follow up on outstanding leads and/or queries.
  • Handle inbound and make outbound calls according to campaigns.
  • Demonstrate excellent knowledge of product, service offerings and systems.
  • Negotiate and make relevant product and service adjustments in line with customer needs, product pricing and company sales strategy.
  • Dealing with customer queries and complaints in a competent, efficient and professional manner, in accordance to company quality standards and values.
  • Selling of value added services.
  • Up-selling of company products.
  • Obtaining referrals from new company customers.
  • Provide constant feedback to intermediaries, management and other departments regarding status of leads.
  • Ensure quality benchmarks are achieved.
  • Manage time and workloads to ensure that deadlines and targets are met.
  • Align own behaviour with company culture and values.
  • Ensure achievement of own performance requirements.
 

Job Requirements:

Minimum Matric qualification.
Previous call centre experience in a sales environment is essential.
RE 5 is a requirement.
120 FAIS credits advantageous.
MS Office knowledge (Basic or Intermediate Excel) .
 
Skills and Competencies:
  • Selling skills (objection handling & negotiation).
  • Customer centric.
  • Attention to detail.
  • Deadline and results driven.
  • Initiative.
  • Teamwork.
  • Judgment/Problem solving.
  • Tolerance for stress.
  • Interpersonal and communication skills.
  • Influencing.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

Similar jobs you might be interested in:

Customer Service Agent
Location: Johannesburg
Salary:
customer service agentOur client, a leading company in the Optical industry, is looking for a dedicated and enthusiastic customer service agent to join their team in Sandton. The successful candidate will be responsible for providing exceptional service to customers, handling inquiries, resolving issues, and ensuring a positive experience across multiple communication channels.
18 days ago


Customer Service Agent
Location: Centurion
Salary: 12000 Monthly
Job Title:  customer service agent (ITC Industry)Location:  CenturionOur client, in the telecommunications industry, is looking for a customer service agent to join their team in Centurion.The candidate must be willing to work in shifts as well as working on weekends.Duties & Responsibilities:Collaborate with different stakeholders (customers, Vendors, Employees) to ensure that customer needs ar...
24 days ago


German-Speaking Customer Service Agent
Location: Johannesburg
Salary:
60 days ago


German-Speaking Customer Service Agent
Location: Johannesburg
Salary:
77 days ago


Customer Service Consultant
Location: Sandton
Salary: R10 000
Our Medical Client based in Sandton is looking for a customer service Consultant
1 day ago


Customer Service Consultant
Location: Pretoria
Salary:
8 days ago


Industrial Seals Customer Service Rep - OEM - Jet Park
Location: Jet Park
Salary: Negotiable
Industrial Seals customer service Rep
21 days ago


Customer Service Consultant
Location: Midrand
Salary:
customer service CONSULTANTLocation: Gauteng Contract Term: 05 May 2025 - 28 February 2026
22 days ago


TJ 15145 - IT MANAGER (NOC) & CUSTOMER SERVICE
Location: Johannesburg
Salary: R700 000 – R850 000 negotiable
IT MANAGER (NOC) & customer service
23 days ago


Customer Service Representative
Location: Johannesburg
Salary:
A client based in Kyalami, Gauteng is looking for a proactive customer service Representative to join their team. The ideal candidate should be fluent in both English and Afrikaans.
24 days ago


Create a free job alert for Customer Service Agent – Acquisitions in Johannesburg

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions

 

Jobseekers

Register your CV Search jobs CV writing

Recruiter

Advertise jobs Search the CV database

General

Disclaimer Terms and conditions Privacy policy Cookie policy POPIA manual Unsubscribe

© Copyright 2025 Job Placements. All Rights Reserved.