Customer Service Administrator | Joburg | Retail Brand

SUMMARY:
Leading South African fashion and apparel retailer is seeking a CUSTOMER SERVICE ADMINISTRATOR to join their team in Joburg.

POSITION INFO:

Leading South African fashion and apparel retailer is seeking a CUSTOMER SERVICE ADMINISTRATOR to join their team in Joburg.  The Administrator will be responsible in assisting the Ecommerce Manager and team with answering customer enquiries and answering the phone in a professional, upbeat manner.  The person will be required to get to know the products very well so that they can answer customer queries via email and over the phone. Further assisting with regards to operations; dealing with couriers/suppliers and placing orders.

Experience and skills required:

• Must have matric, tertiary qualification would be an added advantage
• Experience working in an office environment with customer support and admin
• Experience in customer service, preferably in the fashion retail industry
• E-commerce / Online experience would be an added advantage
• Must be proficient in MS office, use of Internet & email software
• Excellent communication skills, must be fluent in English
• Target Driven
• Excellent writing and email skills
• Excellent phone manner and people skills

Personal Characteristics required:

• Excellent telephone manner
• Professional Email manner
• Professional customer orientated approach
• Eye for detail
• Eager to learn
• Eager to please
• Good time management skills
• Takes responsibility for work
• Innovative, can think on their feet
• Genuine interest in providing top quality performance

Salary R6,000 to R8,500

3 months fixed term contract (contract extension / permanent employment based on performance)

Start ASAP

To apply for the Customer Service Administrator, Joburg, Retail brand please send a detailed CV and recent photo of yourself.

NB! This job is now closed. You can apply for other jobs by uploading your CV.