Customer Service

Recruiter:

SimGlobal Group (Pty) Ltd

Job Ref:

Native German Speaki..

Date posted:

Saturday, October 8, 2022

Location:

CapeTown, South Africa

Salary:

Bonus + benefits

SUMMARY:
Sales Experience a must

JOB DESCRIPTION:

We are looking for German customer service agents with sales background for a Monday to Friday 8am to latest 7pm position, the remuneration package is as follows:

-The company will contribute electricity and fibre costs, as well as a inverter to be operational through loadshedding.

-Salary is R 20 000 gross with quarterly, performance incentives which are paid in Euros.

-Guaranteed no weekend work and no night shifts, all of our shifts fall between 8am and 7pm as the latest cut off time.

-Company laptop and phone.

Your tasks:

• You look after our prospects in all telephone and written questions about our product portfolio.

• You are the "first impression" of the prospect

• The telephone contact and initial consultation with scheduling is the focus of your work.

• You arrange appointments for colleagues from the field service and show expertise in product knowledge – always keeping the

sales perspective and entrepreneurship in focus.

• You are a trustworthy contact person for our field service in service and sales as well as for all internal interfaces for all

questions from interested parties

• You record and process missing prospect data and thus ensure a transparent database.

What do you bring with you?

• You have successfully completed your apprenticeship or are a career changer with a strong sales and service orientation and

affinity for customer service.

• You have a pleasant telephone voice and very confident communication- and expression skills

• You have excellent written and spoken German skills.

• German is your mother tongue.

• You think entrepreneurially and in terms of sales

• You are open-minded and empathetic and are characterized by an independent and customer-oriented way of working with a

high level of commitment.

• You find it easy to make clear decisions and prioritize tasks, even under pressure

• You find it easy to use MS Office. Ideally, you already have experience with Microsoft Dynamics Navision and VoIP telephony.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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