Customer Relations Agent

 

Recruiter:

Intelligent Placement

Job Ref:

IP013JS

Date posted:

Friday, March 5, 2021

Location:

Johannesburg, South Africa

Salary:

R14 000 CTC


SUMMARY:
A leading property management company is looking to permanently employ a Customer Relations Agent in the Johannesburg area. If you consist of the following minimum requirements, we look forward to hearing from you!

POSITION INFO:

Behavioural Competencies required for this role:

  • Team player & cooperative individual
  • Professional nature
  • Must take own initiative
  • Good problem-solving skills
  • Conceptual thinking skills
  • Innovative
  • Punctual
  • Reliable
  • Able to work independently
  • Excellent communication skills, both verbal & written

Duties and Responsibilities:

  • Provide a quality customer experience and service to tenants telephonically, via email and face to face. 
  • Record and action tenant maintenance requests and engage and address tenants’ needs. 
  • Deliver quality maintenance logging by complying with standards
  • Resolve logged maintenance queries
  • Record keeping
  • Report on logged maintenance

Minimum requirements for application:

  • NQF 5 in related qualification (Marketing, Contact Centre, Communication)
  • 3-5 years’ experience in Customer Experience and Contact Centre (In the absence of a relevant qualification, extensive experience may be considered)
  • MS Office computer literacy required
  • Must have drivers license and own transport
  • Clear credentials (Qualifications, Credit and Criminal record)
  • Must reside in South Africa with valid RSA ID number/passport & driver’s

Salary:  R14K CTC

Closing Date:  19 March 2021

If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessful.



 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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