Customer Relations Administrator

Recruiter:

Fullstop Recruitment

Job Ref:

JHB000035/SF

Date posted:

Wednesday, September 28, 2022

Location:

Portelizabeth, South Africa

SUMMARY:
The key purpose of the Customer Relations Administrator is to:

Provide support, maintain, and ensure retention of sustainable relationships with customers.
To work closely with Sales and Operations to ensure that the most effective customer measures and resolutions for customer enquiries and queries are met.
To ensure that the highest levels of customer experience and satisfaction are achieved with customers.
To ensure that all customer expectations and deliverables are met with regards to business value – add services.
To obtain customer intelligence by understanding the customer’s business, key drivers of their business, their plans, their key concerns, and their views as a preferred suppliers.

JOB DESCRIPTION:

Matric, Grade 12 or equivalent qualification
Experience in Materials Handling Equipment Industry preferred but not essential.
Microsoft Office Competence, Word, Excel, Power Point, a prerequisite
Qualification in IT Computer Sciences, Telematics, Customer Services, prerequisite for this role.
Autoline, CRM databases, other ERP Systems advantageous.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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