Customer Experience Advisor

 

Recruiter:

CX People SA

Job Ref:

3702937793

Date posted:

Tuesday, October 26, 2021

Location:

Umhlanga Rocks, South Africa

Salary:

R5500 to R9550 monthly


SUMMARY:
-

POSITION INFO:

CXP is looking for ambitious and driven students studying towards a recognised degree for a Customer Service Advisor role!

Our company offers amazing growth opportunities, competitive salaries, a work-life balance and a stable environment.Â

What is in it for me?

Join a global learning organisation, graduate with us and interview with some of the biggest brands on the planet!

Graduate

  • R15 000 a year will be paid toward''s your degree

Learn & Grow

  • Create amazing customer experiences for our global clients and customers
  • Grow with global Financial Services, Green Energy, Technology and Communications giants.
  • Gain entrepreneurial experience through coaching, mentoring and by solving critical business challenges.
  • Exposure to the latest technology platforms and skills – Artificial Intelligence, Business Intelligence, Robotic Process Automation & Data Analytics.
  • You will have an opportunity to interview with local and global industry Leaders

Job Requirements:

  • Minimum 1st year studying towards a degree with a nationally accredited Univerisity/College
  • Academic transcripts are essential
  • Clear Credit and Criminal record
  • Computer literate
  • Excellent customer service skills
  • Excellent command and use of English, both written and verbal
  • Strong attention to detail
  • Strong analytical and numeric skills
  • Able to navigate through various systems at once
  • Maintain a high performance

Duties Include:

  • Handling customer enquiries via email and telephonically
  • Proactively identify issues and problems before arising
  • Progress to taking escalated calls and complaints in line with procedures
  • Providing world class customer service
  • Working with various parts of the business to resolve issues

Working Hours -

Mon-Fri & alternate Saturdays: 09H00am - 22H00pm (Rotational shifts, subject to UK clock-change)

*Candidates will be required to complete a skills assessment first thereafter a game-based assessment & may be required to come on site a maximum of twice throughout our recruitment process.



 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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