Customer Care Representative (Pretoria)

 

Recruiter:

Service Solutions

Job Ref:

SSS/G

Date posted:

Wednesday, October 12, 2022

Location:

Pretoria, South Africa

Salary:

Basic + commission


SUMMARY:
Customer Care Representative (Pretoria)

JOB DESCRIPTION:

Customer Care Representative (Pretoria)

South Africa’s #1 Property Investment Company, is looking for a Customer Care Representative to join their team in Pretoria.

 

To qualify for this position, you need:

  • Matric
  • Minimum 2 years of experience in a similar role
  • Excellent communication skills.
  • Telephone etiquette
  • The ability to multi-task and stay organized
  • Familiar with CRM systems and practices.
  • Familiar with G Suite (Gmail, Calendar, Google docs, Google sheets, etc.)
  • Experience in the property industry beneficial
    • Drivers license and own reliable vehicle
    • Work from home setup

Duties and responsibilities include: 

  • Contact every client that enquires on rental properties through the CRM system.
  • Make a minimum of 100 - 120 outbound calls per day.
  • Determine the clients needs and schedule a viewing for the client, send a SMS, email and application form.
  • Complete viewing registers for the Rental Agents every day with the details of the clients that have confirmed attendance.
  • Keep track of client attendance at viewings by following up with the Rental Agents the next day.  If the client did not attend the viewing, contact the client and reschedule.
  • Keep detailed notes on the CRM system.
  • Attend to inbound rental viewing queries.
  • Assistance with ad-hoc duties when and if required.  

Please send your CV + Salary expectatons + recent pictur eof yourself to Gypsy on

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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