Customer Care Representative (Pretoria)

Recruiter:

Service Solutions

Job Ref:

SSS/G

Date posted:

Wednesday, October 12, 2022

Location:

Pretoria, South Africa

Salary:

Basic + commission

SUMMARY:
Customer Care Representative (Pretoria)

JOB DESCRIPTION:

Customer Care Representative (Pretoria)

South Africa’s #1 Property Investment Company, is looking for a Customer Care Representative to join their team in Pretoria.

To qualify for this position, you need:

Matric
Minimum 2 years of experience in a similar role
Excellent communication skills.
Telephone etiquette
The ability to multi-task and stay organized
Familiar with CRM systems and practices.
Familiar with G Suite (Gmail, Calendar, Google docs, Google sheets, etc.)
Experience in the property industry beneficial
- Drivers license and own reliable vehicle
- Work from home setup

Duties and responsibilities include:

Contact every client that enquires on rental properties through the CRM system.
Make a minimum of 100 - 120 outbound calls per day.
Determine the clients needs and schedule a viewing for the client, send a SMS, email and application form.
Complete viewing registers for the Rental Agents every day with the details of the clients that have confirmed attendance.
Keep track of client attendance at viewings by following up with the Rental Agents the next day. If the client did not attend the viewing, contact the client and reschedule.
Keep detailed notes on the CRM system.
Attend to inbound rental viewing queries.
Assistance with ad-hoc duties when and if required.

Please send your CV + Salary expectatons + recent pictur eof yourself to Gypsy on

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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