Credit Controller

KEY PERFORMANCE AREAS

KEY PERFORMANCE INDICATORS

CREDIT ADMINISTRATION (60%)

• Allocates receipts to open items on a specific line-item basis.
• Performs testing on SAP, when required.
• Investigates unallocated receipts by liaising with the banks.
• Performs account reconciliations.
• Distributes monthly statements.
• Supplies customers with reprints of the original tax and / or billing documents.
• Maintains accurate customer master data in the system.
• Resolves account queries with the customers.
• Conducts weekly account reviews with the sales representatives.
• Assists with the process of applying for and maintaining credit limits from insurers.
• Conducts age analysis reports after month-end.
• Testing performed on SAP.
• Investigations performed – outcomes followed up.
• Accounts reconciled – outcomes followed up.
• Monthly statements available, accurate and distributed in a timely manner.
• Customer satisfaction index – feedback received.
• Master data maintained on SAP.
• Query resolution in a timely manner.
• Reporting done in a timely manner.
• Document trail and archiving system in place.

COMPLIANCE (15%)

• Operates within controls and procedures in order to ensure the integrity of AutoX.
• Reports risks or areas of concern to management within area of responsibility.
• Promotes compliance with all relevant regulations and procedures to prevent fruitless, wasteful and irregular expenditure.
• Compliance with applicable regulations and procedures.
• Risks reported to Manager.
• Cost and expenditure monitored – waste minimized.

COST CONTROL (10%)

• Supports the effective and transparent use of financial and other resources.
• Limits expenditure, reduces costs and ensures deviations from budgetary limits are reported to direct Manager.
  • Cost and expenditure monitored – waste minimized.

CUSTOMER SERVICE (10%)

• Maintains effective working relationships with employees and customers to render highest quality of services.
• Identifies and solves problems whilst demonstrating a high level of integrity in line with AutoX core values.
• Client / employee satisfaction index.
• Comebacks / discrepancies minimized.

QUALIFICATIONS

MINIMUM

ADVANTAGEOUS

Certificate in Credit Control/Administration or related fields (NQF 5)

Diploma in Credit Control / Administration or related fields
(NQF 6)

EXPERIENCE

MINIMUM

ADVANTAGEOUS

Up to 3 years’ experience in Credit Control or in a similar role within a Manufacturing environment

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TECHNICAL COMPETENCIES

(Knowledge/Systems/Legislation)

  ­BEHAVIOURAL COMPETENCIES

(Skills/Attributes/Abilities)

• Computer Literacy (MS Office Suite; SAP)

• Proactive
• Action-oriented
• Problem Solving and Analytical skills
• Planning and Organising
• Customer Focused
• Resilient
• Communication skills (both verbal and written)