Credit Controller

SUMMARY:
Our client, within the FMCG sector, is looking for a Credit Controller to join their team. This position will be based in Midrand, Gauteng.

POSITION INFO:

• Capturing and allocating where necessary the payments from the bank statements for the specific hobs allocated
• Releasing orders based on criteria to be followed for clients on book allocated as well as keeping to the depot cut off times for that book
• Maintain debtors within payment terms
• Manage debtors in 60,90 and 120 days and COD book
• Reconciliation of all accounts as well as effective account query resolution
• Calling clients for payments on overdue accounts as well as sending out monthly account statements
• Minimize bad debts
• Dealing with telephonic queries when the phone rings
• Ensure the cost-effective operation of the collection function
• Review and maintain customer credit limits and recording and collection of annual liquor licenses renewals of customers
• Ensure effective administration
• Implementation and maintaining of the Company Credit Policies
• Responsibilities include, but are not limited to: Maintaining the allocated debtor’s book by collection of all overdue payments, and resolution of outstanding credit notes/queries
• Daily follow ups on customer payment promises
• Implementation and maintaining of the Company’s Credit Policies
• Minimize bad debts by following the correct collection processes in the specified time frames.
• Providing full support to the Sales team, by liaising with the debtor’s Supervisor and allowing credit to strategic customers who have exceeded credit limit/terms without inhibiting sales growth whilst still minimizing exposure and risk.
• Review and maintain customer credit limits on a regular basis
• Follow the policy and procedures for customers who exceed credit limits or are un-credit worthy.
• Obtain proper authorization for releasing orders to such customers
• Strategically placing limited accounts on stop supply, which allows for increased sales
• Timely and accurate completion of all administration and deadlines set
• Collection of annual licenses renewals of customers
• Releasing orders based on the relevant depot cut off times
• Professionally and timeously handle internal and external requests and queries, as well as escalation of unresolved queries to the Supervisor for further action
• Reconciliation of customer accounts as needed
• Obtaining the relevant authorization for any pricing claims before the processing of credit notes
• Achieve and maintain KPI targets set out by following the standard processes.
• Develop and maintain sound relationships with internal and external customers

Educational Requirements:

• Grade 12
• Relevant tertiary qualification or proof of current studies towards a qualification in Credit Management

Experience and Skills Required:

•  Minimum 2 years working experience in a Credit Control Environment
• Computer literate – MS Excel, MS Word, MS Outlook, SAP
• Excellent communication skills
• Able to work well as part of a team

NB! This job is now closed. You can apply for other jobs by uploading your CV.