Credit Control and Client Services Supervisor

 

Recruiter:

Banqobi Consulting

Job Ref:

2022

Date posted:

Wednesday, January 12, 2022

Location:

Bloemfontein, Free State, South Africa

Salary:

Market Related


SUMMARY:
Credit Control Supervisor

JOB DESCRIPTION:

Duties and Responsibilities

 

  •        Effectively manage the credit control department in the region
  •      Effectively manage the allocated debtors book
  •      Ensure that work is evenly distributed to the Credit Control and Client Services departments
  •       Supervise, guide and provide direction to the Credit Control and Client Services departments
  • §        Performance management, coaching and training of the Credit Control and Client Service departments
  •  To effectively implement the credit control policy at regional level and ensure compliance to it
  •   Ensure that collections targets are met through telephone debt collection
  •  Liaise with the Regional Secretary, Manager Credit Control and Regional Chief Agent , Returns department and the Legal department
  •   Effectively execute instructions from the Regional Secretary
  •   Feedback to Regional Secretary on the status of the outstanding of collections
  •   Ensure that the region offer excellent customer service
  •   Ensure all provident fund claims captured and submitted are complete and are submitted timeously
  •   Ensure outstanding documentation and other issues preventing claims from being ready to process are followed up and resolved timeously
  •   Ensure that escalated queries are resolved timeously
  •   Effect employer registration and change of status on the system
  •    Monthly reporting to the Regional Secretary

 

Knowledge/ Experience / Skills / Abilities

 

  • §        3 - 5 years credit control knowledge and experience with at least 2 years’ experience at a supervisory level
  • §        Above average verbal and written communication and listening skills
  • §        Ability to withstand pressure and provide the clients/customers with above average services
  • §        Must at all times be diplomatic and assertive with customers/clients
  • §        Ability to overcome obstacles and meet targets and deadlines, thereby producing the specified results
  • §        Ability to work independently and use initiative along with problem solving abilities\
  • §        Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management
  • §        Must be a good team player and achieve objectives as set out by the Manager
  • §        Must be meticulous in carrying out tasks/instructions etc
  • §        Must have good interpersonal and decision making skills
  • §        Must have good analytical skills with attention to detail
  • §        Strong negotiation and report writing skills
  • §        Experience and knowledge of the Main Agreement and Monthly Returns is an advantage
  • §        Strong administration experience
  • §        People management experience in all aspects
  • §        Customer orientated behavior
  • §        Debt collecting experience is essential

Qualifications

  • §        An appropriate Grade 12 certificate and/or equivalent academic qualification
  • §        Recognized Finance / Debt Collection / Credit Control related qualification
  • §        Computer literacy – Microsoft Excel, Word & E-mail is essential
  • §        Knowledge of Financial/credit control systems required
  • §        Valid driver’s license will be an advantage

 

 

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Medical Billing Specialist - Bloemfontein
Location: Bloemfontein
Salary:
49 days ago


Industrial Sales Representative
Location: Bloemfontein
Salary: Monthly
Our client is looking for an experienced Industrial Sales Representative to identify and grow business opportunities within the industrial sector, drive sales growth in line with budget expectations, maintain market share, and manage the sales of all industrial product categories and brands within the assigned region.
20 days ago


Internal Sales (Steel / Fluid Control)
Location: Bloemfontein
Salary:
76 days ago


Feed Mill Team Lead
Location: Bloemfontein, Free State
Salary: Monthly Salary
Feed Mill Team Lead - Animal Feeds
Today


Quality and Food Safety Coordinator
Location: Bloemfontein, Free State
Salary: Monthly Salary
Quality and Food Safety Coordinator - Milling Industry
Today


Feed Production Supervisor
Location: Bloemfontein, Free State
Salary: Monthly Salary
Animal Feed Production supervisor
Today


Maintenance Tradesperson
Location: Bloemfontein, Free State
Salary: Monthly Salary
Millwright, Boilermaker, Fitter, Turner, Electrician, etc
Today


Financial Accountant
Location: Bloemfontein
Salary:
Are you a top-performing accounting professional who has completed SAIPA Articles and gained valuable commercial exposure? If you're looking for an opportunity to accelerate your career within a dynamic and growth-focused business, this could be your next move.
1 day ago


Installation Electrician
Location: Bloemfontein
Salary:
4 days ago


Feed Mill Team Lead
Location: Bloemfontein, Free State
Salary: Monthly Salary
Feed Mill Team Lead - High‑Quality Feed Manufacturing
4 days ago


Create a free job alert for Credit Control and Client Services Supervisor in Bloemfontein, Free State

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions