SUMMARY:
Our well established automotive vehicle dealer client based in Rustenburg currently holds a vacancy for a Service Costing & Warranty Clerk.
Must have Autoline Programme experience.
POSITION INFO:
Our well established automotive vehicle dealer client based in Rustenburg currently holds a vacancy for a Service Costing & Warranty Clerk.
Must have Autoline Programme experience.
The person in this position will be responsible for ensuring that cost job cards are processed accurately within Company Policy and Toyota procedures and to process warranty claims timeously and accurately in terms of Toyota Policy and Procedures
Specific Role Responsibilities
• Carry out accurate costing of job cards within Company Policy and Toyota Procedures
• Marry up invoices, outwork invoices and orders to respective job cards
• Perform all calculations within correct mark-up
• Clear in advance all accounts with debtors
• Check all repair orders have been signed by the owner
• Check technicians record of work is completed
• Check recorded Technicians clock times
• Check parts department confirmation of parts supplied, and have been signed by the Service Advisor
• Invoicing and marking up
• Warranty submission
• Process warranty claims in terms of Company Policy and Procedures (accurately and timeously)
• Obtain correct information on warranty claim regarding Customer complaint and cause of defect
• Obtain all relevant documentation pertaining to claim
• Ensure that claim tags are attached to parts and forwarded to the supplier in time
• Check suspense file daily
• Control claims status and report to Manager
• Control claims register and ensure that payment is received
• Assess vehicles eligibility for warranty work
• Check and confirm that all warranty parts have been tagged and stored by the Technicians correctly on a daily basis
• Assess and submit warranty claims in line with guidelines as set out by the distributor
• Assist with any other reasonable duties if and when required
• Attend all warranty training courses as held by the OEM
Qualifications and Experience
• A minimum of Grade 12.
• Knowledge in Autoline Programme
• Knowledge of costing procedures
• Computer literacy is essential
• Must have a Clear Criminal & Credit Record
Skills and Personal Attributes
• Attention to details
• Must have excellent verbal communication skill
N.B. (Only candidates that meet the criteria will be shortlisted and contacted)
N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)
NB! This job is now closed. You can apply for other jobs by uploading your CV.
