SUMMARY:
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POSITION INFO:
Are you detail-oriented, organised, and experienced in vehicle costing and warranty processes? We are looking for a Costing/Warranty Clerk to join our Service Department based in N1 City.
Purpose of the Role
To provide an effective and efficient claims and costing service to the Service Department, in line with Manufacturer standards, to minimize losses and maximize profitability.
Key Responsibilities
- Cost labour on all work performed and ensure accuracy between work requested, work completed, and parts booked out.
- Verify correct margins on outwork, oils, consumables, and labour rates, using the correct OPE codes.
- Apply and maintain full understanding of manufacturer and group warranty, costing, and claims procedures.
- Accurately interpret technical reports from work orders and job cards into real-time costing.
- Ensure all documents are correctly attached to job cards and job cards are closed off timeously.
- Process completed jobs daily to maintain an accurate WIP list.
- Monitor, reconcile, and report on outstanding WIP and claims.
- Handle warranty claims submissions and follow up with manufacturers.
- Liaise with the Service Manager and relevant departments to resolve queries and ensure compliance.
Requirements
- Must be in possession of a Matric certificate
- At least 2–3 years’ experience in a Costing/Warranty Clerk role in the motor industry.
- Working hours Monday - Friday 7h30 to 17h30
- Working every second Saturday from 8h30 to 13h00 overtime paid
- Knowledge of dealer management systems (e.g. E1, DMS codes, Menu codes).
- Strong numeric and administrative skills.
- Attention to detail with the ability to meet deadlines.
- Excellent communication and organisational skills.
Why Join Us?
- R5500 Maximum incentive to be earned
- Be part of a trusted and reputable brand
- Work in a professional environment with growth opportunities.
- Contribute to the profitability and efficiency of the service department.
