Contracts Manager

SUMMARY:
The Contract Manager will report to the Key Accounts Manager. The primary responsibility of the Con

POSITION INFO:

KEY RESPONSIBILITIES:

Enforce the Company’s Disciplinary ‘Code of Conduct’

Adopt an initiative geared towards Operational Excellence

Improve the Operational systems, process, policies and procedures, management reporting, information flow, and Client relations

Manage and increase the effectiveness and efficiency of the allocated Operations team

Coordinate and communicate between support Departments, Operational Teams and Clients

Establish a relationship with the Client, whereby the Contracts Manager becomes intimately familiar with the operational requirements of the Client

Ensures that all Operational personnel are operating and performing their duties according to the Site Job Description

Lead and manage the on-site training and recruitment functions of Operation personnel to ensure that the Contracts operational needs are met

Attend weekly/monthly Client meetings and provide operational solutions that are Site specific to the Client for consideration, so as to ensure excellent service delivery

Attend regular Operations meetings with Senior Management Teams

Implement effective controls and monitoring Processes

Participate in site Investigations and report on findings

Perform Risk Assessments and Operational Services Survey

Perform site surveys and compile reports pertaining thereto

MINIMUM REQUIREMENTS:

PSIRA Grade A Registered

Matric Certified

3-5 years of direct Supervisory/Management experience in the Security Industry

Driver’s License Code 08 and own reliable vehicle

Risk Assessment and Site Survey experience

Strong background of Health and Safety environment

Security Management Qualification will be advantageous

SHEQ Qualification will be an advantageous

Computer Proficiency

Must reside within the Vaal region

COMPETENCIES:

Excellent People Management skills

Proven negotiation and influencing skills

Excellent verbal and written communication skills

Demonstrated commitment to high ethical standards within a diverse workplace

Strong commitment to service and quality standards as well as Client Satisfaction

Demonstrated experience in coaching, motivating, developing and leading a professional Team

Demonstrated leadership and vision in managing staff groups and major projects

Flexible and collaborative work style including commitment to get required output and resolving operational problems timeously

Firearm competency: handgun & shotgun

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