Contract Developer

SUMMARY:
Develop client communication templates (Policy Schedules, Fund Statements and other forms of communication). Collaborate with business analysts and business to produce high quality client communication suitable for print, email and online portal. Facilitate timely production release of various Report templates

POSITION INFO:
The Developer is responsible for the development of all outgoing communication to clients.
These include, policy schedules, welcome packs, fund statements, anniversary letters, product fact files, credit control letters etc. which are sent to via post, email and viewed online on the organisation''s website client portal.
The responsibilities of the Template Developer are, but not limited to the following:

Notification Request QA

■      Verify and ensure that all documentation is correct and that all necessary sign off has been received.

■      Verify that functional specification is understandable and usable.

■      Manage communication between requestor and project manager.

■      Escalate any potentially problematic situations to the BA.

■      Utilise team support to ensure good client relationships.

Template Development

■      Develop template according to specification

■      Formscape Transform, Ecrion and XSL/HTML used to develop templates

■      Test own work and resolve all issues

Template Deployment

■      Configure notification as per specification

■      Ensure synchronicity is maintained between environments

User Acceptance Testing

■      Deploy templates to testing environment appropriately.

■      Fix any error timeously

Go-Live

■      Advise user on go-live process

■      Liaise with team member to document issues

■      Deploy templates to live environment

Support

■      Assist user in investigation of template and notification related issues

■      Escalate issues to the team members or Business Analyst

■      Differentiate between fixes & enhancements and advise user on process accordingly

Other

■      Adhere to defined templates

■      Knowledge sharing with team members

Competencies

■      Attention to detail

■      Problem Solving

■      Team Player

■      Self-motivated

■      Function well under pressure

■      Excellent time management

■      Adaptability and Flexibility

■      Interest in systems development

■      Ability to communicate at various levels

Outputs

■      Produce high quality template documents with 0% technical defects

■      Investigate the current trends in template development

■      Produce high quality technical documentation that can be used as a knowledge sharing tool

■      Manage time efficiently to facilitate requirement analysis, development and testing, over and above learning new technologies

■      Build relationships with customers and stakeholders to ensure effective solution delivery

■      Upskill in Oracle PL/SQL to ensure end-to-end development of client report templates

   Customers l Stakeholders

Both internal and external individuals that the job incumbent establishes relationships with, comes into contact with or renders services to on a regular basis. Include working groups, professional memberships, committees or boards that the staff member belongs to.

NB! This job is now closed. You can apply for other jobs by uploading your CV.