Content Manager - 12 months contract

SUMMARY:
A 12 months contract exist for a Content Manager

POSITION INFO:

A relevant B-degree (NQF Level 7) or a relevant post graduate qualification will be an added advantage

• 8 years relevant working experience and relevant experience in communication in the medical field.

COMPETENCIES/SKILLS:

• Working knowledge of website management tools.

• Strong troubleshooting and analytical abilities.

• Excellent communication and teamwork skills.

• Ability to generate creative ideas.

• Ability to generate content based on research conducted.

• Attention to detail and outstanding organisational skills.

• Understanding of search engine optimisation principles.

• Excellent content development and copy writing skills.

• Excellent writing skills.

• Adaptable and willing to learn new techniques / open to new ideas.

• Excellent communication skills.

• Valid driver''s license.

Duties:

Content development: Establishes the strategy of the content management function by:

• Co-determining, with the Manager: Communications and Public Relations, the vision and mission of the function, ensuring that it contributes to the accomplishment of the strategic goals of the organisation.

• Proposing, compiling, and maintaining content development guidelines and processes.

• Providing guidance on the writing of speeches, position papers, fact sheets, Web content, and questions and answers.

• Establishing and maintaining a centralised strategic content database.

Content management:

Leads and directs the organisation in the process of delivering the content management function by:

• Establishing and ensuring compliance with content procurement policies and procedures.

• Establishing mechanisms for departmental quality improvement in content management.

• Encouraging continuous improvement by recommending ongoing training interventions for staff. Coordinating, compiling, and disseminating periodic reports on the function’s outputs.

Strategic messaging and document development:

Develop a stock of strategic documents by.

• Managing the updating, storage, and dissemination of strategic documents (position papers, fact sheets, parliamentary questions and answers, etc). Provides guidance and assistance in the development of content by:

• Drafting and compiling position papers, fact sheets and question and answer sheets as required.

• Drafting items for publication on the SAHPRA web site.

• Drafting articles, thought leadership items, media releases, etc. for members of the senior leadership team.

• Providing, coordinating, and managing language editing services for the organisation.

• Proposing and managing the compilation of guidelines and/or processes for carrying out content development activities.

Customer relations: Maintains sound customer relations by:

• Conducting/commissioning regular satisfaction surveys and implementing remedial strategies where necessary. Staff: Supports departmental strategies, goals, and policies, by:

• Participating in the management and leadership activities of the department.

• Providing guidance, correction, and coaching to enhance the performance and productivity of departmental staff members.

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