Contact Centre Property Finance Consultant

 

Recruiter:

Future Careers

Job Ref:

SAH-5_33

Date posted:

Friday, September 16, 2022

Location:

Durban, South Africa


SUMMARY:

A well-established financial institution based in Durban is in search of a resilient and extrovert to join with 2 solid years’ experience with inbound sales to join their sales driven team.



JOB DESCRIPTION:

 

The Contact Centre Property Finance Consultant will attend to customer queries, send proposals, prospect potential clients for the firm, and answer all incoming calls.

One will also be responsible for outbound projects determined by the Contact Centre Manager and ensure the correct product knowledge, features, and benefits of a product package are explained to potential clients.

The Contact Centre Property Finance Consultant will also be responsible for explaining important figures and terminology in the Letter of Acceptance (LOA) to clients.

 

KPI’s:

  • Effective Use of Leads
  • Deliver Professional Communication
  • Identify Needs
  • Match The Relevant Product Package to Relevant Need
  • Explain The LOA and Close the Deal
  • Maintain Customer Contact and Follow-Up
  • Manage Workflow
  • Applications Capture and File Construction

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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