SUMMARY:
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POSITION INFO:
Role Overview
This is a mid-level management / transformation consultant role within a consulting start-up environment.
The successful candidate will work directly with client organisations to:
- Understand current operating models and processes
- Design improved future-state ways of working
- Help manage and deliver the change required to get there
This is a hands-on, client-facing consulting role, not a pure strategy, IT delivery, HR, or junior analyst position.
The role best suits a Consultant or Senior Consultant from a professional services or management consulting background (Big 4, Accenture, or boutique consulting firms).
What Problem the Client Is Solving
The Client supports organisations undergoing operational and business transformation, with a strong focus on:
- Legal operations
- Governance and compliance
- Professional services environments
The Client uses technology and AI-enabled tools to modernise inefficient or outdated processes.
Organisations typically engage the Client when they need help with:
- Unclear or inefficient processes
- Poor role clarity and governance
- Legal, compliance, or operational inefficiencies
- Programme and system implementations lacking structure
- End-to-end transformation delivery
Key Responsibilities
- Project & PMO Support
- Build and manage project plans
- Track risks, issues, and dependencies (RAID)
- Run status updates and governance forums
- Support programme and portfolio delivery
This is consulting-led PMO, not a pure Project Manager role.
- Client Engagement
- Work directly with clients in workshops and meetings
- Ask structured, insightful questions
- Understand and diagnose business problems
- Translate client requirements into:
- PowerPoint decks
- Process maps
- Action plans and recommendations
Strong communication skills and executive presence are essential.
- Process Mapping & Operating Model Design
- Map AS-IS and TO-BE processes
- Identify inefficiencies, risks, and improvement opportunities
- Support the design of:
- Roles and responsibilities
- Governance frameworks
- Process and technology touchpoints
Experience using tools such as Visio, Miro, Lucid, or similar is required.
- Consulting Analysis & Problem Solving
- Apply structured, hypothesis-led thinking
- Perform data analysis using Excel
- Conduct diagnostics, benchmarking, and assessments
- Develop clear, actionable recommendations
- PowerPoint & Client Deliverables
This is non-negotiable:
- Produce high-quality, client-ready PowerPoint decks
- Deliver executive-level storytelling and insights
Candidates who are not confident producing and presenting slides are not suitable.
- AI & Productivity Tools
- Use tools such as ChatGPT, Copilot, or similar for:
- Research
- Drafting content
- Synthesising information
- Improving productivity
This role requires AI power-user capability, not technical development skills, with strong awareness of confidentiality.
Required Experience & Level
Role Level: Consultant to Senior Consultant
Typical Profile:
- 3–7 years total experience
- 2–4 years in consulting or professional services
- Strong client-facing delivery exposure
- Hands-on involvement in transformation initiatives
Qualifications
Essential
- Bachelor’s degree in a relevant field, including:
- Business / Commerce
- Management
- Industrial Engineering
- Economics
- Finance
- Information Systems
- Law (with consulting or operations exposure)
Advantageous (Nice-to-Have)
- MBA or postgraduate business qualification
- Project management certifications (PRINCE2, PMP, Agile)
- BPM / Process Improvement (Lean, Six Sigma, BPMN)
- Change or transformation certifications (Prosci, Change Practitioner)
Formal AI qualifications are not required; practical usage is key.
Travel Requirement
- Willingness and ability to travel internationally is mandatory
