SUMMARY:
To provide Configurator support, including Subject Matter Expert support to the Feature Teams.
POSITION INFO:
Job purpose description*
- To provide Configurator support, including Subject Matter Expert support to the Feature Teams.
Capability development of the practice to identify and specify alternative methods for functions to perform business activities
- Maintain and support Subject Matter Expert level of applications within the Safe Framework.
- Make configuration changes as required.
- Adhere to Governance Processes always.
- Configure solutions that will provide excellent Customer service.
- Adhere to Agile Safe Framework.
- Ensure Quality Assurance of new and added system functionality throughout the development life cycle.
- Configuration development as required.
Plan and Organise to assess the System Specification implications the organization
- Identify and facilitate the activity necessary to ensure a smooth transition onto the new functions and applications
- Ensure excellent customer service within the Service Level Agreement and Process turn-around times.
- Adapt to new application solutions and/ or changes to existing applications.
- Regard both internal and external standards and requirements such as audit standards, data management standards, safety related standards, good practice, legislation and risk during Project and Change participation.
Deliver and Support to ensure stakeholder Management, engagement and collaboration
- Build and maintain a large and diverse array of relationships across GIT, including all levels of the organisation (from executive to front-line staff) across the whole IT Value chain (Feature Team Construct). This is required on a global level (South Africa and Africa Regions) and across all portfolio’s (CIB, PBB, Wealth, GF, Card & Digital).
- Reduce complexity of the Application.
- Participate in retrospectives and accept and provide feedback
- Engage in third party vendors as and when required.
Provide high level consulting expertise in specific systems and technologies to give direction and leadership on projects
- Give direction and leadership to Projects and Changes within a defined area of authority and plan accurately and effectively for the participation in the delivery of work.
- Maintain good knowledge of, advice on and justification of operational policies and effectiveness of current business applications.
- Participate in the definition of strategies to make effective use of applications in a business area and draw on an understanding of state-of-the-art use of techniques relevant to any area of application specialisation.
- Provide QA (quality Assurance) for FSS (Functional System Specifications), SIT (System Integration Testing) testing and Pre-Production sign-off for all Projects and Changes.
- Submit options for improving business processes to decision makers at senior management level.
- Work closely with all other IT teams and pro-actively seek out, analyse, model, specify, integrate and implement processes that satisfactorily “tie-in” technical constraints and cost considerations with business objectives and result in safe, workable and maintainable systems.
- Consult in area of expertise, by working on large, complex integration projects.
- Maximise processing efficiency of system functionality.
- Adhere to all IT Governance processes.
- Participate in the analysis of and test Incidents and Work Requests.
- Provide a holistic view on mandates and compliance.
Monitor and Control to manage risks related to system maintenance activities, application development and implementation
- Ensure that system business processes in responsibility are optimised.
- Ensure alignment to Release methodology and procedures.
- Verify the quality of functionality delivered.
Qualifications
Minimum qualification 1*
Diploma or Degree in IT and related
Minimum qualification 2
Developer Certification
Minimum qualification 3
ITIL Foundation
Job Function: Information Technology
Job Family: Application Development and Support
Years: 5-7 Years Experience
Description: Practical experience in working in a variety of business areas within IT. Understanding and experience of the various disciplines within IT and how they relate to each other.
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