Complaints Resolutions Consultant

Recruiter:

Emporium Human Capital

Job Ref:

POS311

Date posted:

Thursday, May 19, 2022

Location:

Sandton, South Africa

Salary:

R35k - 37k per month

SUMMARY:
5 years relevant experience in an Operational environment within the Financial Services Industry

JOB DESCRIPTION:

Complaints Resolution Consultant (POS309)

Sandton

Salary: R 37 000 per month

Requirements

An experienced Complaints Resolution Consultant required for leading Financial Concern.
Must have matric
Related Qualification
5 years relevant experience in an Operational environment within the Financial Services Industry.

Responsibilities

Strategize, support and manage all aspects of complaints and improve processes.
Experience in dealing with the Ombudsman and FSA essential.
Position involves working with key stakeholders to implement the Complaints function, dealing with OBS, FSCA and Ombudsman.
Provide clients with excellent customer service, offer banking advice and give attention to processes and banking procedures.

Closing Date: 1 July 2022

To apply: Please send Word format CVs to and use POS311 as reference.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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