Complaints Resolutions Consultant

 

Recruiter:

Emporium Human Capital

Job Ref:

POS311

Date posted:

Thursday, May 19, 2022

Location:

Sandton, South Africa

Salary:

R35k - 37k per month


SUMMARY:
5 years relevant experience in an Operational environment within the Financial Services Industry

JOB DESCRIPTION:

Complaints Resolution Consultant (POS309)

Sandton

Salary: R 37 000 per month

Requirements

  • An experienced Complaints Resolution Consultant required for leading Financial Concern.
  • Must have matric
  • Related Qualification
  • 5 years relevant experience in an Operational environment within the Financial Services Industry.

Responsibilities

  • Strategize, support and manage all aspects of complaints and improve processes.
  • Experience in dealing with the Ombudsman and FSA essential.
  • Position involves working with key stakeholders to implement the Complaints function, dealing with OBS, FSCA and Ombudsman.
  • Provide clients with excellent customer service, offer banking advice and give attention to processes and banking procedures.

Closing Date: 1 July 2022

To apply: Please send Word format CVs to and use POS311 as reference.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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