Coffee Shop Manager

Recruiter:

Kencorp

Job Ref:

1374260179

Date posted:

Thursday, January 27, 2022

Location:

Johannesburg, South Africa

SUMMARY:
-

JOB DESCRIPTION:

Experienced Restaurant Manager is required for an established Coffee Shop in the Dunkeld/Illovo area of Johannesburg

Duties:

Opening and closing of the store
Active participation in the day to day running of the store
Ensuring store is kept clean and ready for a great customer experience
Training of staff, new and refresher training, and maintenance of store procedures and standards
Coaching and Discipline of staff as may be required
Store Cash handling procedures, including cash up, floats and banking
Ordering, receiving and controlling of stock as well as minimizing of wastage in store
Interaction with customers, ensuring customer satisfaction and handling any customer complaints appropriately
Responsible for ensuring sufficient staff for shifts as well as managing schedules and times worked
Filing of all relevant store related documentation
Following up on mails and correspondence relating to customers, staff, store and Head Office communication

Requirements:

Must have +5 years Restaurant Management experience
Knowledge of GAAP/Micros or similar POS system
Microsoft Office – Excel, Word, Outlook. Preferably +4 years’ experience
Must be smart and presentable
Customer orientated people skills (Customers and Staff)
Passionate about Great Customer Service
Energetic and enthusiastic personality
Qualification related to the Hospitality industry would be an advantage
MUST be prepared to take a Polygraph test (This is part of the employment process for this position)
Salary is dependent on experience and operational skill set

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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