Club General Manager

SUMMARY:
The Club General Manager is accountable for the smooth operations of the facility.

POSITION INFO:

Purpose of the job:

Exceptional leadership qualities, with strong commercial and management skills, to maximize overall profitability of the club.

Key Results Areas include:

• Financial and commercial, operational, serviand and teams
• Deliver on brand values to understand the operations of your club and promote all products and services to maximise profit & control expenses
• Recruit, develop and performance manage a high performing team to deliver high standards in all areas of the business
• Drive member retention
• Aim to exceed new membership sales and revenue targets through management and support of the sales team
• Ensure all products and services are sold at agreed company pricing
• Operate club within agreed expenditure budget with focus on payroll costs, operating expenses and stock control
• Manage all licences within club and ensure compliance to license agreements
• Ensure adherence to cash handling processes. Adhere to health and safety standards to all areas of the club at all times
• Provide adequate health and safety cover for operational areas (first aid, pool lifesaving & manager on duty)
• Ensure all areas of the club are well presented and maintain high standard of cleanliness
• Manage operational breakdowns and service issues. Resolve and respond to member comments and complaints promptly

Experience & Competencies:

• General Management experience - sales and operatinal
• Able to manage a multi-disciplined team
• Passion for standards and cleanliness
• Experience in fitness/related industry advantage
• Able to work at peak times (including evenings and weekends) essential.

**If you are an employee of Planet Fitness, please ensure that you follow the internal application process.

NB! This job is now closed. You can apply for other jobs by uploading your CV.