Client services / Customer services supervisor / manager

SUMMARY:
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POSITION INFO:

We are looking for an experienced Customer Service / Client relations Supervisor / Manager who resides in Limpopo or come originally from Limpopo and would like to return to join the Office of a Government client that has a leg in Pension funds / Retirement funds.

In charge of the operations management within the office

Supervise provincial and branch admin processes

Risk and compliance management of the office

Stakeholder relationship management

Be involved with the development and implementation of performance improvement initiatives

Attend to staff training and development

Must have:

Must reside in Limpopo or originally come from Limpopo and wants to return permanently 

Must have a valid drivers'' license - please attach a certified copy when applying

Valid and completed Matric

Clear criminal record

No credit listings

A relevant completed degree and 4 years'' customer service managerial experience, of which 2 years'' must be on a supervisory level 

Excellent MS Office skills

Excellent English communication and able to communicate in official language of Limpopo

Knowledge of Employee benefits

Knowledge of Client relations management

Knowledge of Government Employee Pension services and products

Project management knowledge and skills

Retirement fund industry knowledge

PFMA knowledge