Client and administration officer

Recruiter:

Business IQ Consulting

Job Ref:

BIQ2022

Date posted:

Tuesday, January 4, 2022

Location:

Pretoria, South Africa

Salary:

Market related

SUMMARY:
Client and administration officer

JOB DESCRIPTION:

ADVERTISEMENT FOR POSITION: CLIENT AND ADMINISTRATION OFFICER

An established physio practice, in Fearie Glen Pretoria, is looking for a client and administration officer to be part of their dynamic and energetic team.

Overview of job:

To provide professional services to the practice clients aiming to expand their satisfied customer base and grow the business through innovative initiatives within his/her area of responsibilities.

Duties:

Schedule and confirm patient appointments and follow up appointments.
Ensure that patient appointments are on schedule and to notify the physiotherapist of any changes.
Ensure that all forms and policies are fully completed and signed by patients before treatment. All documents must be explained to patients if there are any queries.
Maintain patient files and accounts by obtaining, recording and updating personal and financial information electronically (Currently using platforms Kudu and Setmore).
Obtain revenue from patients after their appointment, before they leave and forward invoice to medical aid if necessary.
Prepare daily reconciling of payments for practice manager to sign off.
Dealing with debtors and creditors by managing and resolving outstanding payments including medical aid.
Verifying the receipt of supplies, keeping true and just record and filing of all invoices received.
Manage and update the practice website and social media pages and suggest content.
Follow up on leads form various electronic and social media platforms
Perform day-to-day administrative functions and general office duties or requested by practice manager.
Ensure high standard of cleanliness and hygiene at the practice by ensuring the room is cleaned and linen changed after every patient according to covid protocol.

Requirements and Skills:

Matric
Diploma in administration will be advantageous
2-5 years’ experience in similar environment i.e. doctor’s practice.
Proficient in Afrikaans and English (read, write and speak)
Computer literacy (MS office word, excel, internet search, social media, various in-house platforms)
Planning and organizing skills
Professional telephone and face-to-face manner
Service orientated
Confidential handling of information

Competencies:

Diligent and accurate
Good interpersonal skills
Integrity
Can work under stress
Attention to detail
Numerical orientation
Honest and dependable

Please submit your CV to by 10 January 2022. The position start date is 1 February 2022 and interviews will be scheduled second week in January 2022.

Salary is market related

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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