Client Relationship Assistant

Recruiter:

Vox Telecommunications

Job Ref:

JHB000600/PM

Date posted:

Monday, May 3, 2021

Location:

Johannesburg, South Africa

Salary:

Market Related

SUMMARY:
Responsible for managing and growing enterprise accounts.

POSITION INFO:

Job Requirements

Responsible for managing and growing enterprise accounts.
Solicit and anticipate requirements of customers and develop and present solutions in the context of Everlytic’s product offerings.
Act as liaison between Everlytic and managed customers for all pro-active and inbound communication.
Present the full Everlytic feature and channel set and promote usage of features to optimise value for the customer and to entrench the comprehensive Everlytic product suite.
Anticipate potential challenges within accounts and pre-emptively remedy if possible, else resolve effectively soonest.

Critical attributes:

You need to be a self-starter that can motivate yourself and work independently without close supervision but thrive on advice and collaboration with team members.
You need to be intelligent and adaptive with high EQ to effectively act as go-between.
You need to have an entrepreneurial mind-set and get excited by a fast-paced environment where things are constantly changing

Minimum Requirements

Grade 12
A bachelor’s degree in communication management or similar ( A similar diploma will be accepted)
Minimum of 3 years’ experience in similar position
Experience with Everlytic or Similar SAAS product
HTML Knowledge
Substantial Knowledge of the email, mobile and digital landscape, locally & globally
Computer Literate - Excel, PowerPoint, Outlook, Word

Job Skills

Computer literate
Identify problems and find solutions
Understanding client objectives
Identify opportunities that will add value to clients
Managing clients and client expectations
Building strong relationships
Email and digital communication landscape

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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