Claims Service Consultant, Sandton, R256k p/a plus benefits

SUMMARY:
Insurance Claims

POSITION INFO:

Our client is a State-Owned Company operating in the Insurance sector and is based in Sandton; they require the services of the Claims Service Consultant.

The Claims service consultant will render effective and professional administrative services to the Claims Department and its stakeholders.

THIS IS A PERMANENT POSITION.

Key Performance Areas  

Claim payment process:

• Create stakeholder on the system and link to file.
• Check claim estimate before payment is loaded.
• Check the release andor invoice for accuracy.
• Load payments as per the releases and /or invoice.
• Authorise payments.

Salvage Administration:

• Management and daily reconciliation of vehicles written off.
• Tracing all salvage and liaising with salvage dealers.
• Ensuring tenders made on written off vehicles and accepting best tender.
• Negotiate and agree salvage value with salvage service provider
• Keeping record of all invoices issued.
• Follow up with salvage service provider on payments outstanding.
• Analysing invoices for deductions.

Provide effective customer relations:

• Handle all queries efficiently and in the most appropriate manner possible.
• Assist with queries from the public and other departments for all functions.
• Handle call overflow and message centre for claims department.

General Office Administration – Ad hoc duties

• Analysis of media articles daily with update report to claims team for events which could give rise to claims
• Perform any reasonable tasks as and when required by the Line Manager.
• Daily, weekly or monthly activity reporting.

Required Qualifications and Experience:

• Matric, Grade 12 or Equivalent, Basic Short-term Insurance.
• 2 – 3 years in administrative and salvage management role.
• Computer literacy advantageous.

Knowledge

• Customer Care
• Data capturing
• Basic Short-Term Insurance
• Communication with stakeholders
• Understanding of the insurance industry
• Salvage process

Remuneration:

A competitive remuneration package will be negotiated will be negotiated with the successful candidate. The company offers attractive benefits including contributory medical aid, provident fund, medical scheme, and education assistance.   

How to apply:

Please e-mail your CV to Colin Khomeliwa. The title of the position you are applying for must appear in the subject line of the e-mail. The Closing date for applications is Friday 18 June 2021.

WHITE AND COLOURED CANDIDATES ARE ENCOURAGED TO APPLY

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