Claims Handler

SUMMARY:
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POSITION INFO:

A dynamic and leading Financial Services and Insurance Company is currently looking to employ a Claims Handler.

PURPOSE OF THE FUNCTION

Management of Claims Portfolio, working closely with Insurance Brokers and Service Providers in respect of the Claims portfolio assigned, whilst ensuring that claims assigned are dealt with in accordance with regulatory and legislative requirements and operational standards.

MINIMUM REQUIREMENTS

• Full relevant qualification.
• Representative requirements & Fit & Proper Requirements (FSCA).
• Must currently be on the employers rep register.
• At least 5 years’ experience in claims, dealing with personal and commercial claims.

MAIN RESPONSIBILITIES

• Day-to-day Claims Management.
• Maintain a pro-active claims portfolio.
• Manage claims on a pro-active day-to-day procedure in accordance with the Claims Standard Operation Procedure and in accordance with the Regulatory Requirements and Legislation applicable.
• Ensure that the claim is handled in the most cost-effective manner.
• Ensure diary management is up to date on a daily basis.
• Ensure Complaints are dealt with and resolved in an efficient manner.
• Make recommendations to Claims Manager on streamlining of claims procedures and reducing risks associated.
• Satisfy client needs.
• Claims are processed within the specified protocol time limits.
• All incoming mail must be screened daily and appropriate action to be taken.
• Provide recommendations to underwriting as noted from risk on claim.
• Ensure efficient communication across departments to advise u/w department of risks.

NB! This job is now closed. You can apply for other jobs by uploading your CV.