Carrier Relations Manager -Telecommunications

SUMMARY:
Procurement Manager Telecommunications Industry

POSITION INFO:

ROLE SUMMARY:

Responsible for procurement, of the company’s products and services from regional Telecommunication, IT and Networking vendors, in order to support internal stakeholders, by establishing and maintaining long-term beneficial relationships and costing / pricing  strategies.

REQUIREMENTS

• 5 years’ experience in telecommunications industry, data networking products (MPLS, Ethernet, WAN, etc.).
• Experience in procurement from international suppliers, predominately in Africa and Middle East (preferable)
• ITIL basic foundation certification and advantage
• Bachelors degree in commerce, supply chain or related tertiary qualification preferable
• Project management or service delivery background advantageous
• Product knowledge of Ethernet, MPLS and Internet data solutions
• Basic Cost-Accounting skills an advantage
• Valid passport
• Willing to travel internationally on an ad hoc basis
• Intermediate skills in Microsoft Office
• Knowledge of ISP/data solution providers and markets across Africa
• Basic knowledge of telco regulations.

Email CV to: --------Please upload your CV here--------

KEY OUTPUTS

Procurement

• Fully engage with Commercial Manager to confirm any technical requirements, SLA and delivery lead times for all firm requests
• Ensuring services are sourced and negotiated at market-related prices or less.
• Monitor escalations received from Commercial Managers to ensure pricing requests completed within the timeline for the respective country matrix.
• Negotiate further discounts, based on firm order and obtain an official quote for all requests at 100% probability
• Ensuring pricing books are up to date and communicated with management if any price changes take place.

Carrier Relations Management

• Work with global suppliers, ensuring open and transparent communication of supplier feedback
• Develops, reviews, and refines supplier score cards and procedures for vendor rules of engagement.
• Leverage score card analytics to make data-driven decisions and recommendations to stakeholders and leaders.
• Manage and resolve supplier escalations from internal departments
• Responsible for resolving Supplier invoice holds and payment issues from suppliers.
• Retrieve reports from the system and generate monthly reports to measure trends  

SLA / Credit Managemen and Cost Savings

• Ensure SLA criteria including penalties are in place with all vendors
• Analyses monthly SLA reporting received from QA for non-performance
• Negotiate necessary credit note with the supplier based on SLA reporting
• Obtain necessary credit note and ensure captured by Finance
• Analyze annual spend per supplier and advise on consolidation or other initiatives to reduce costs and improve service delivery
• Participate in transformational, consolidation and negotiate annual  cost-savings initiatives

Email CV to: --------Please upload your CV here--------

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