Camp Manager - Durban

•             Please note this a junior role – ideally candidate must have some experience of hosting guests.

•             Must want to be living in the bush / remote areas.

•             Really great position to get your foot in the door with a 5 star property   

•             Accommodation: Room with your own bathroom. Food at canteen included.

KNOWLEDGE REQUIRED:

• Hospitality

• Environment

• The surrounding communities

• The country

• Valid unendorsed SA driver’s license essential.

PREVIOUS WORK EXPERIENCE REQUIRED:

• Experience in the service industry especially in dealing with guests and staff

• Previous camp manager/ safari host experience an advantage

• Previous experience in working with kids an advantage - This is a permanent single live-in position

OUTPUTS

• Prepare welcome and departure notes for guests

• Check guests in during the day and manage dietaries, children, or any other special requests

• Implement and follow the BOPs

• Host guests during the day - meet them back from drive and assist with any request they have

• Ensure that all products that come into contact with the guest are consistently of the correct standard

• Check set ups for breakfast, lunch and dinner

• Make sure the main area is always tidy and styled to the BOPs

• Host guests at meal times and check smooth running of service from the kitchen and waiters

• Work closely with waiters and HODs to maintain a high service standard

• Assist in any other departments as and when required

• Host children’s activities at the lodge

• Provide superior service and quality to guests

• Must enjoy working with children and be creative when planning fun children’s activities

SKILLS REQUIRED

• Communication skills - with guests and fellow staff members

• Standard of your work must exceed the standard of the lodge

• Good organisational ability

• Lateral thinking ability

• Initiative

• Must adhere to World Class Hospitality and Service Standards

• Professional, courteous, hospitable to guests

• Must be able to cope under pressure to meet guests needs

• Must be able to lead people and correct things when needed

• Honest, have good integrity, proactive and driven person who has career ambitions

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NB! This job is now closed. You can apply for other jobs by uploading your CV.