Call center agents (WITH/WITHOUT EXPERIENCE)

 

Recruiter:

Link Personnel

Job Ref:

COC101

Date posted:

Wednesday, February 23, 2022

Location:

Johannesburg, South Africa

Salary:

200000


SUMMARY:
Call center agents (WITH/WITHOUT EXPERIENCE)

JOB DESCRIPTION:

General Purpose

Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.

Main Job Tasks, Duties and Responsibilities

  • answer calls and respond to emails 
  • handle customer inquiries both over the phone and by email
  • research required information using available resources
  • manage and resolve customer complaints
  • provide customers with product and service information
  • enter new customer information into system
  • update existing customer information 

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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