Call center MTN (WITH/WITHOUT EXPERIENCE)

Recruiter:

Link Personnel

Job Ref:

COC101

Date posted:

Wednesday, February 23, 2022

Location:

Johannesburg, South Africa

Salary:

200000

SUMMARY:
NEW POSITIONS

JOB DESCRIPTION:

A Call Center Representative, or Call Center Agent, takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.

Build a Job Description

Are you a Job Seeker?

Call Center Representative duties and responsibilities

Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities:

Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company’s customer management policies

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Inbound Lead Response / Call Center Agent
Location: Kempton Park
Salary: R 8500.00
Our client, is a leading debt counselling firm in South Africa, dedicated to helping individuals regain control of their finances. With a strong reputation for ethical practices and client-focused solutions, they provide expert guidance and support to those struggling with debt, ensuring long-term financial stability and peace of mind.
6 days ago

Call Center Team Leader
Location: Pretoria
Salary:
Our client, based in Pretoria East, is looking for dedicated and motivated call Centre Team Leaders. The ideal candidates will have strong leadership skills and a passion for delivering exceptional customer experiences.
15 days ago

Call Center Agent
Location: Centurion
Salary: R9000
We are looking for charismatic and well spoken call Centre Agent for a company based in the Centurion area who is able to perform well under pressure.
22 days ago

Customer Care Agents
Location: Johannesburg
Salary: 8000 - 9000
Our customer care call center is looking for well articulated individuals with previous call center experience to provide customer care and customer service support to the organisation
10 days ago

Post Basic Pharmacist Assistant
Location: Pretoria
Salary:
call center Agent: Post Basic Pharmacist Assistant (6 Month Fixed Term Contract)We are seeking a patient-focused Post Basic Pharmacist Assistant to join a growing healthcare team in Pretoria East. This role involves providing telephonic support to patients, ensuring they receive the best possible guidance in managing their medication and adherence to prescribed therapies.
14 days ago

Telesales Consultant
Location: Johannesburg
Salary: R12 000.00 – R18 000.00 dependent or experience and proven track record
Seeking a motivated Telesales Consultant with 2+ years’ experience to make outbound calls, generate leads, and set appointments. IT, ISP, or MSP industry experience is a plus.
20 days ago

Graduate / Junior Developer Opportunities – in either C# or Java or Node.js or React or PHP or PowerBI🚀
Location: Johannesburg
Salary: 0
Graduate / Junior Developer Opportunities – in either C# or Java or Node.js or React or PHP or PowerBI🚀
27 days ago

Intermediate Software Developer – Roodepoort – R 360K PA
Location: Johannesburg
Salary: 360 000
Intermediate Software Developer – Roodepoort – R 360K PA
27 days ago

Senior Systems Engineer - Woodmead / Hybrid - R1m PA
Location: Johannesburg
Salary: 1 000 000
Senior Systems Engineer - Woodmead / Hybrid - R1m PA
27 days ago

Manager: IT Operations
Location: Pretoria
Salary:
Our client, an award-winning MedTech is looking for a Manager: IT Operations to join their team.
7 days ago

Call center MTN (WITH/WITHOUT EXPERIENCE)

Call Center Representative duties and responsibilities

Similar jobs you might be interested in:

Create a free job alert for Call center MTN (WITH/WITHOUT EXPERIENCE) in Johannesburg

Jobseekers

Recruiter

General