Call Centre Supervisor - Courier Pharmacy

 

Recruiter:

Jordan HR

Job Ref:

CT001869/OK

Date posted:

Wednesday, April 6, 2022

Location:

Pretoria, South Africa

Salary:

23000 Monthly


SUMMARY:
Client in Pretoria seeking a Call Centre Supervisor for a Courier Pharmacy, must be a Qualified Post basic Pharmacist Assistant registered on SAPC. Must have Call Center supervisor experience with a staff contingent of at least 10 staff members!

JOB DESCRIPTION:

Essential 
Qualified as a Post Basic Pharmacist Assistant
Registered with the South African Pharmacy Council (SAPC) as a Post Basic Pharmacist Assistant 
Experience working as a Post Basic / Pharmacist Technician in a 
community pharmacy for at least 4–5 years is required
Previous experience working in a similar role and industry 
Proficiency with technology, especially computers, software applications, and phone systems
Exceptional verbal and written communication skills in English and Afrikaans
Drives daily performance of the team to ensure service level agreements (SLAs) and other business targets are achieved Ensure all customer calls are answered in an accurate and efficient manner while providing and achieving exceptional customer service
Provide daily direction and communication to teams of quality assurance, customer service, and leads so that customer service calls are answered in a timely, efficient, and knowledgeable manner
Assist and advise staff members in resolving problems and issues that arise with customers
Suggest methods to improve customer service operations, efficiency, and service to both internal and external customers Handle escalated calls regarding customer service related issues Provides consistent and constructive feedback to team members through coaching and development and positive recognition Supports initiatives within the department to achieve outstanding client implementation, retention, and customer experience Drives and ensures compliance with policies and procedures Takes ownership for the customer experience and ensuring complete client satisfaction

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

Similar jobs you might be interested in:

Call Centre Supervisor (Member Services Co-Lead)
Location: Bryanston
Salary: Market related
The Member Services Co-Lead is responsible for supporting the Member Services Lead.
18 days ago


Outbound Call Centre Agent
Location: Johannesburg
Salary:
7 days ago


Call Centre Agent Combined Sales
Location: Sandton
Salary: -
8 days ago


Call Centre Agent
Location: Pretoria
Salary:
call centre Agent Pretoria East R 8,000 ctc
12 days ago


TeleSales Specialist (not call centre)
Location: Midrand
Salary: Market related
R13 500 + Uncapped commission. Outbound. Mon-Friday
5 days ago


CALL CENTRE MANAGER – LEGAL RECOVERIES (HOME LOANS & VAF)
Location: Pretoria
Salary: 24 000 Monthly
call centre MANAGER – LEGAL RECOVERIES (HOME LOANS & VAF)📍 Pretoria💰 R24 000 - R32 000 per month (Depending on Experience)Our client, a well-established organisation within the legal recoveries sector, is seeking an experienced and results-driven call centre Manager to lead their Legal Recoveries team specialising in Home Loans and Vehicle & Asset Finance (VAF) portfolios.This ...
15 days ago


Collections Call Centre Administrator
Location: Pretoria
Salary: R18000 Plus Medical Aid, Provident Fund
Our client is seeking a detail-oriented and highly organised Collections call centre Administrator to provide administrative and operational support within a fast-paced debt collections environment.
21 days ago


Collections Call Centre Administrator
Location: Pretoria
Salary: R18000 Plus Medical Aid, Provident Fund
Our client is seeking a detail-oriented and highly organised Collections call centre Administrator to provide administrative and operational support within a fast-paced debt collections environment.
21 days ago


Collections Call Centre Administrator
Location: Pretoria
Salary: R18000 Plus Medical Aid, Provident Fund
Our client is seeking a detail-oriented and highly organised Collections call centre Administrator to provide administrative and operational support within a fast-paced debt collections environment.
21 days ago


Call Centre Manager
Location: Johannesburg
Salary: Performance basic salary
Must be able to remotely manage a call center with about 10 staff members
35 days ago


Create a free job alert for Call Centre Supervisor - Courier Pharmacy in Pretoria

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions

 

Jobseekers

Register your CV Search jobs CV writing

Recruiter

Advertise jobs Search the CV database

General

Disclaimer Terms and conditions Privacy policy Cookie policy POPIA manual Unsubscribe

© Copyright 2026 Job Placements. All Rights Reserved.