Call Centre Learnership

Recruiter:

RFP Materials

Job Ref:

CCL2569

Date posted:

Monday, June 20, 2022

Location:

Johannesburg, South Africa

Salary:

200000

SUMMARY:
Call Centre Learnership

JOB DESCRIPTION:

Duties & Responsibilities

With or Without experience
Answer calls and respond to emails
Handle customer inquiries both telephonically and by email
Facilitate end to end enrolment process
Provide end to end enrolment support
Manage and resolve customer queries
Provide customers with product and service information
Enter new customer information into system
Update existing customer information
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Document all call information according to standard operating procedures
Complete call logs

Desired Experience & Qualification

Matric
Proficient in relevant computer applications
Required language proficiency English
Knowledge of customer service principles and practices
Knowledge of call center telephony and technology
Some experience in a call center or customer service environment
Good data entry and typing skills
Knowledge of administration and clerical processes

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Outbound Call Centre Agent
Location: Johannesburg
Salary:
7 days ago

Call Centre Agent Combined Sales
Location: Sandton
Salary: -
8 days ago

Call Centre Agent
Location: Pretoria
Salary:
call centre Agent Pretoria East R 8,000 ctc
12 days ago

TeleSales Specialist (not call centre)
Location: Midrand
Salary: Market related
R13 500 + Uncapped commission. Outbound. Mon-Friday
5 days ago

CALL CENTRE MANAGER â LEGAL RECOVERIES (HOME LOANS & VAF)
Location: Pretoria
Salary: 24 000 Monthly
call centre MANAGER – LEGAL RECOVERIES (HOME LOANS & VAF)ð Pretoriað° R24 000 - R32 000 per month (Depending on Experience)Our client, a well-established organisation within the legal recoveries sector, is seeking an experienced and results-driven call centre Manager to lead their Legal Recoveries team specialising in Home Loans and Vehicle & Asset Finance (VAF) portfolios.This ...
15 days ago

Call Centre Supervisor (Member Services Co-Lead)
Location: Bryanston
Salary: Market related
The Member Services Co-Lead is responsible for supporting the Member Services Lead.
18 days ago

Collections Call Centre Administrator
Location: Pretoria
Salary: R18000 Plus Medical Aid, Provident Fund
Our client is seeking a detail-oriented and highly organised Collections call centre Administrator to provide administrative and operational support within a fast-paced debt collections environment.
21 days ago

Collections Call Centre Administrator
Location: Pretoria
Salary: R18000 Plus Medical Aid, Provident Fund
Our client is seeking a detail-oriented and highly organised Collections call centre Administrator to provide administrative and operational support within a fast-paced debt collections environment.
21 days ago

Collections Call Centre Administrator
Location: Pretoria
Salary: R18000 Plus Medical Aid, Provident Fund
Our client is seeking a detail-oriented and highly organised Collections call centre Administrator to provide administrative and operational support within a fast-paced debt collections environment.
21 days ago

Data Analyst - Debt Collection Call Centre
Location: Roodepoort
Salary: R10 000 Monthly
Our legal client is seeking a driven and analytical Data Analyst to join their Collections Department. The successful candidate will play a key role in analysing collection data, optimising recovery strategies, improving campaign performance, and providing valuable insights to support operational decision-makingSalary: R15 000 CTC per month
25 days ago

Call Centre Learnership

Duties & Responsibilities

Desired Experience & Qualification

Similar jobs you might be interested in:

Create a free job alert for Call Centre Learnership in Johannesburg

Jobseekers

Recruiter

General