Call Centre Consultant - Pretoria East

SUMMARY:
Our client in the East of Pretoria is looking for a Call centre agent consultant with previous outgoing call centre experience.

POSITION INFO:

• Manage large amounts of outbound calls in a timely manner
• Follow communication scripts when speaking to potential clients
• Keep records of all conversations in the call centre database in a comprehensible way
• Meet personal quantitative targets
• Identify and overcome objections
• Possess strong communication skills and the ability to negotiate very effectively
• Persuade potential customers to accept a face to face appointment with our consultants
• Strong telephone and verbal communication skills along with active listening skills
• Ability to multi-task, set priorities and manage time effectively
• Customer focus and adaptability to different personality types
• Skilled in finding and researching for new leads via the internet & social media
• Proficient Afrikaans speaker (non-negotiable) and English speaker
• Gain an in depth understanding of the current performance and growth and priorities issues and identify and action potential course of action to reach more clients
• Build relationships with established clients through proactive targeting and or in response to screened inquiries or third-party referrals
• Cold calling of potential clients
• Keep client information up to date on the database
• Meet or exceed assigned sales goals and other Key Performance areas
• Qualifying and converting leads to sales on a daily basis

Qualifications

Any relevant qualification OR comparable experience in a Call Centre

Minimum Experience:

• Exposure to a call centre environment
• Experience with cold calling on a daily basis

Behaviour Proficiencies:

• Excellent communication skills in both Afrikaans & English
• Attention to detail
• Deadline driven
• Passionate about marketing

Someone who takes initiative

NB! This job is now closed. You can apply for other jobs by uploading your CV.