Call Centre Agents (Inbound and Outbound)

Recruiter:

Bridge Personnel cc

Job Ref:

Thandeka

Date posted:

Monday, July 4, 2022

Location:

Johannesburg, South Africa

Salary:

Monthly Salary & Bonus

SUMMARY:
Call Centre

JOB DESCRIPTION:

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.

Duties & Responsibilities

What will be required of the role?

• Inbound calls.

• Maintaining up to date knowledge of product range.

• Answer customer questions about goods or services in terms of price, conditions and credit terms.

• Address or appropriately channel customer queries and complaints professionally

• Booking calls

• Following up on jobs

• Liaise with the different stores on deliveries.

The job description will expand as the role develops

Desired Experience & QualificationWhat qualifications, skills and experience should the ideal candidate have?

• Matric

• Able to communicate with ease

• Listening with empathy and understanding

• Ability to resolve problems

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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