Call Centre Agents- Grade 11, 12 & School Leavers

 

Recruiter:

classic vacancies

Job Ref:

STD004/22

Date posted:

Saturday, May 7, 2022

Location:

Pretoria, South Africa

Salary:

Annual Salary & Bonus


SUMMARY:
Call Centre

JOB DESCRIPTION:

We are now looking for motivated, practical people to join our friendly, highly professional telephone control team. Dealing with high volume inbound/outbound calls, providing excellent customer service to our clients.

 

What you''''ll be doing:

• To deliver an exceptional experience to our customers and engineers

• Taking inbound customer queries over the phone, email, and chat

• Organising jobs and service calls with field engineers

• Raising support tickets to enable tracking and resolution of customer requests

• Maintaining a database of customer information

• Customer retention

• Advising customers and prospective customers on the product and services

 

NO EXPERIENCE REQUIRED AS TRAINING IS PROVIDED

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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