Call Centre Agents

Recruiter:

Bright Light

Job Ref:

Call Centre / Admin ..

Date posted:

Thursday, May 26, 2022

Location:

Johannesburg, South Africa

Salary:

6000

SUMMARY:
Call Centre Agents

JOB DESCRIPTION:

We are looking for a Call Center Representatives that will be the liaison between our company and its current and potential customers. You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.

Qualifications and Skills

• High school / Grade 11

• Listening, Verbal & Written communication skills

• Ability to handle stressful situation appropriately

• Team Work

• Resilience

Job Responsibilities and Duties:

• Answer incoming calls and respond to customer’s emails

• Management and resolve customer complaints

• Make outgoing calls To Clients

• Identify and escalate issues to supervisors

• Provide product and service information to customers

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Call Centre Agents
Location: Johannesburg
Salary: R 3 000
Job Opportunity - call centre Agent Location: Honeydew, Roodepoort
19 days ago

Call Centre Agent Mass Market
Location: Sandton
Salary: -
3 days ago

Call Centre Agent Individual Life
Location: Sandton
Salary: -
3 days ago

Team Leader: Customer call centre
Location: Centurion
Salary:
Our client is seeking an experienced Team Leader: Customer call centre to oversee daily call centre operations, lead and support a team of customer service representatives, manage escalated customer queries and complaints, monitor service delivery performance, and ensure excellent customer service in line with the company’s policies, procedures, and service standards. The ideal candidate mus...
8 days ago

Team Leader: Call Centre
Location: Johannesburg
Salary: Market related
Smollan Client Solutions is looking for an experienced call centre Team Leader.
9 days ago

Team Lead: Call Centre
Location: Johannesburg
Salary: Market related
Smollan Client Solutions is looking for an experienced call centre Team Leader.
10 days ago

Team Leader: Call Centre
Location: Johannesburg
Salary: Market related
Smollan Client Solutions is looking for an experienced call centre Team Leader.
10 days ago

Call Centre Agent Combined Sales
Location: Sandton
Salary: -
10 days ago

Call Centre Agent (Customer Service)
Location: Sandton
Salary: R10 000
Our Client based in Sandton is looking for a call centre Agent providing Customer support telephonically Salary R10 - R14 000
16 days ago

Call Centre Team Leader (Roadside/Emergency Services) - Roodepoort
Location: Johannesburg
Salary: R17 000 Monthly
Role PurposeTo manage the day-to-day activities of the Road team, ensuring service levels and turnaround times are consistently achieved while maintaining productivity, service and quality standards. The role is responsible for leading, coaching and motivating the team while monitoring performance and implementing corrective actions where required.Key ResponsibilitiesTeam Management & Service ...
24 days ago

Call Centre Agents

Similar jobs you might be interested in:

Create a free job alert for Call Centre Agents in Johannesburg

Jobseekers

Recruiter

General