Call Centre Agents

 

Recruiter:

Paramount Services

Job Ref:

Mi0021

Date posted:

Wednesday, March 3, 2021

Location:

Johannesburg, South Africa

Salary:

Annual Salary & Performance Bonus


SUMMARY:
Call Centre

POSITION INFO:

This is a fantastic opportunity to join a forward thinking, innovative and progressive business in the local area. This role will offer you training, development and career progression!

Responsibilities

  • To provide technical support
  • Handle supplier questions and complaints
  • Spot an opportunity to up-sell services
  • Correctly identifying products or services required
  • Answering a high number of calls
  • Handle service problems politely and efficiently
  • Understand company products and services

Personal Attributes

  • Excellent communication skills
  • Excellent computer skills
  • Customer service experience in a fast paced high volume environment not essential as training will be provided
  • Quick thinker and learner
  • Excellent telephone manner
  • Ability to deal with difficult calls effectively

 



 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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