Call Centre Agent - Training Provided

Recruiter:

Bahumi HRC

Job Ref:

NE0006

Date posted:

Wednesday, February 9, 2022

Location:

Johannesburg, South Africa

Salary:

Annual Salary & Bonus

SUMMARY:
Call Center

JOB DESCRIPTION:

If you are looking for a good work life balance, enjoy speaking to people, you will be pleased to join our very friendly team as a Call Centre Customer Contact Telephone Agent.

What you''ll be doing

Making outbound calls and receiving Inbound calls
Ensuring that all customers receive the best customer service
Negotiating payments and/or arrangements over the telephone
Updating systems with relevant call details
Ensuring overall performance and targets are met

What you''ll need:

Excellent communication and negotiation skills
Ability to speak in a clear and concise manner
Good interpersonal skills
A positive and self-motivated attitude
Ability to work closely within a team
Ability to effectively deal with difficult and complex telephone conversations whilst remaining calm

We ensure all employees receive ongoing support, training in their respective fields and a wide range of benefits.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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