Call Centre Agent - Customer Service

 

Recruiter:

World Careers

Job Ref:

MD#02

Date posted:

Wednesday, April 13, 2022

Location:

Johannesburg, South Africa

Salary:

Annual Salary & Bonus


SUMMARY:
Customer Service

JOB DESCRIPTION:

Duties and responsibilities will include:

  • Answer incoming telephone enquiries across the companies product range, responding to them and documenting resolution
  • Maintain customer relationships both internally and externally
  • Calculating costs / prices for customer policies
  • Take ownership for incoming enquiries ensuring complete customer satisfaction and query resolution
  • To keep company records up to date

Skills and experience required for the Call Centre - Customer Service role:

  • Excellent communication skills both verbally and written as well as customer care
  • Good IT and excellent numeracy skills

No Experience Required- Training will be Provided.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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