Call Centre Agent

 

Recruiter:

HandPicked Recruitment

Job Ref:

1171711132

Date posted:

Friday, March 4, 2022

Location:

Pretoria, South Africa


SUMMARY:
-

JOB DESCRIPTION:

Call Centre Agent

Salary: Up to R8 000 per month

Our client in the financial services industry is seeking a Call Centre Agent for their offices in Silverlake's who has experience within the loans or debt collections industry.

Minimum requirements:

  • Matric
  • Reliable own transportation
  • Previous Debt Collection or loans industry experience within a call center environment
  • Computer literate (MS Office and Excel)
  • Strong customer service background
  • Ability to multi-task
  • Strong interpersonal skills
  • Excellent communications skills
  • Fully Bilingual in Afrikaans and English (third language will be beneficial)
  • Working Hours: Monday – Friday 8am – 4pm

Duties will include but is not limited to:

  • Telephonic debt collection of outstanding accounts for company providing negotiation to with clients on accounts in arrears
  • Effective communication and negotiation to ensure successful commitments to pay
  • Follow- up daily on progress of the PTP’s
  • Updating and status management of all clients’ accounts on system software
  • Taking inbound calls
  • Making outbound calls
  • Granting loans through the call center
  • Screening customers for loan approvals

#CallCentreAgent #DebtCollections #FinancialServices #jobsearch #jobopportunity #hiring #lookingforstaff #communicationskill #careeropportuntiy #silverlakesjob #recruitment #recruiting #recruitmentagency #handpickedrecruitmentsa

 

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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