Call Center Supervisor

 

Recruiter:

Telebest

Job Ref:

2954061720

Date posted:

Tuesday, July 26, 2022

Location:

Randburg, South Africa


SUMMARY:
-

JOB DESCRIPTION:

Relevant Diploma

1-3 years experience as a Supervisor / Team Leader in a Call Center.

Sound knowledge of call center technology, computer and telephone systems.

Hire, train and ensure call center representatives respond to customer calls.

Prepare reports, analyze report data and implement corrective measures.

Assist management to determine Call Center goals.

Roster shifts where necessary.

Ensure capacity of agents relevant to running campaigns.

 


 

 

 

Similar jobs you might be interested in:

Business Development Consutant x 10 (Sandton)
Location: Sandton
Salary:
Role PurposeBusiness Development Consultants are committed, driven, results oriented advisers who are able to work on their own as well as in a team environment writing business in accordance with targets laid down by the client. Business Development Consultants advise primarily on motor and household domestic insurance.
3 days ago


Operations Manager/Industrial Engineering
Location: Pretoria
Salary: R50 000–R65 000 per month (addtionally a 13th cheque is provided,pension and risk benefits)
Our Client in the Medical Devices industry is currently looking for an Operations Manager/Industrial Engineer, in Pretoria.
4 days ago


Administrator: Lost Property
Location: Kempton Park
Salary:
Safair Operations, operating as FlySafair, has a vacancy for an Administrator: Lost Property at our head office in Bonaero Park.  The successful applicant will report to the Manager: Aviation Security.
10 days ago


Finance Manager-Reporting
Location: Centurion
Salary: R 720 000 Annually
Financial services clients are looking for a Finance Manager directly reporting to the Head of Finance, ideal candidate has to come from Financial Services CIMA candidate. Purpose to provide insight and analysis to support the executive team and board ,to ensure business decisions are grounded in sound financial criteria, to drive project proposals and evaluations, forecasting and budgeting analys...
11 days ago


Concierge
Location: Johannesburg
Salary:
We are looking for someone to work permanently as a Concierge in Sandton. The primary role of this role is to provide personalised assistance and services to guests.
14 days ago


Financial Manager - Reporting
Location: Johannesburg
Salary: 700000 Annually
Emerging Group of Companies which is expanding at a healthy rate, seeks to hire a Reporting Financial Manager who will be responsible for the budgeting, monthly reporting, analysis, and KPI tracking.
15 days ago


Wills Sales Manager - Pretoria
Location: Pretoria
Salary: Market related
Seeking a dedicated and experienced Wills and Advice-Based Sales Manager to oversee the fulfilment of the wills proposition, ensuring timely and professional delivery of complimentary will services to all clients. The primary objective of this role is to maximize the number of clients benefiting from the wills service while also leveraging the product range to drive upsell and cross-sell opportuni...
17 days ago


Call Centre Agent
Location: Sandton
Salary: Market related
Ensuring quick, effective and continual customer service.
21 days ago


Business Development Consultant (Sandton)
Location: Sandton
Salary:
Our client is looking for Business Development Consultants go join their team in Sandton
22 days ago


Business Development Consultant (Pretoria)
Location: Centurion
Salary:
Our client is looking for Business Development Consultants go join their team in Centurion.
22 days ago


Create a free job alert for Call Center Supervisor in Randburg

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions