Call Center Supervisor

 

Recruiter:

Telebest

Job Ref:

2954061720

Date posted:

Tuesday, July 26, 2022

Location:

Randburg, South Africa


SUMMARY:
-

JOB DESCRIPTION:

Relevant Diploma

1-3 years experience as a Supervisor / Team Leader in a Call Center.

Sound knowledge of call center technology, computer and telephone systems.

Hire, train and ensure call center representatives respond to customer calls.

Prepare reports, analyze report data and implement corrective measures.

Assist management to determine Call Center goals.

Roster shifts where necessary.

Ensure capacity of agents relevant to running campaigns.

 


 

 

 

Similar jobs you might be interested in:

TELESALES AGENT ,CALL CENTER AGENT ,SALES AGENT, SALES EXECUTIVE
Location: Roodepoort, Gauteng
Salary: R2400 + Uncapped Commission + Incentives + bonuses
Join the best Telesales agents Team in Roodeport, Gauteng
Today


Call Center Manager
Location: Johannesburg
Salary:
28 days ago


Sales Consultants (Call Center) Afrikaans speaking
Location: Randburg
Salary:
38 days ago


Call Center Dialer Specialist
Location: Johannesburg
Salary: Market Related
Outbound call center Dialer Specialist
47 days ago


Control Room Operator
Location: Kempton Park
Salary:
Our client is looking for a control room operator to join their dynamic team in Kempton ark
13 days ago


Cloud Operations Engineer (Azure)
Location: Johannesburg
Salary:
Our client in the telecom sector is seeking a professional Cloud Operations Engineer on a contract duration of 6 months.
18 days ago


Call Centre Agent
Location: Johannesburg
Salary:
An exciting opportunity exists for dynamic X factor individuals with a passion for customer service.  We aim to provide a simply brilliant customer experience on every customer interaction, by positively engaging and enhancing customer loyalty and value, through providing solutions and resolving customer queries in an efficient manner.
21 days ago


Sales Manager
Location: Johannesburg
Salary:
25 days ago


AI Engineer – Graduate Programme
Location: Johannesburg
Salary: Annually
Join a high-impact AI team focused on building innovative AI solutions that enhance voice and digital customer experiences. You'll work on production-ready voice/text bots, AI-driven QA systems, and NLP tools, including language models for under-represented African languages.
28 days ago


Senior Infrastructure Engineer
Location: Johannesburg
Salary:
40 days ago


Create a free job alert for Call Center Supervisor in Randburg

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions