Call Center (New positions)

Recruiter:

Celtic Personnel

Job Ref:

cc1

Date posted:

Saturday, March 12, 2022

Location:

Johannesburg, South Africa

Salary:

250000

SUMMARY:
NEW POSITIONS

JOB DESCRIPTION:

Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities:

Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company’s customer management policies

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Call center Agent
Location: Johannesburg
Salary: Basic salary R3500 plus commission
call center Sales Agent
10 days ago

Insurance sales Team Leader
Location: Sandton
Salary:
37 days ago

Client Relationship Officer
Location: Johannesburg
Salary: 12000 - 18000
Provide support, manage the client relationship and address any client issue that may arise. Assist with support to the members registered on our plans.
52 days ago

Sales & Service Centre Team Leader
Location: Germiston
Salary:
18 days ago

Call Centre Team Leader
Location: Johannesburg
Salary:
A well-established healthcare company is looking for a call center Team Leader with PBQ. Position is based in Pretoria.
21 days ago

Service Controller
Location: Sandton
Salary:
Our client in the North of Johannesburg who provides office equipment is seeking a Service Controller who will be providing internal and external customers with an excellent customer service experience and will be responsible for the efficient and effective logging of customer queries and resolutions thereofSalary: R10 000 - R20 000 CTC Per Month - Based on Experience
29 days ago

Service Controller
Location: Sandton
Salary:
52 days ago

AI / Automation / MI Specialist
Location: Sandton
Salary: R70k - 95k per month
Transform reporting function from a spreadsheet-based to real-time AI self service
66 days ago

Call Centre Agent
Location: Johannesburg
Salary:
67 days ago

Senior Project Manager
Location: Johannesburg
Salary:
We are recruiting for a Project Manager role.
1 day ago

Call Center (New positions)

Similar jobs you might be interested in:

Create a free job alert for Call Center (New positions) in Johannesburg

Jobseekers

Recruiter

General