Call Center (New positions)

Recruiter:

Link Personnel

Job Ref:

COC101

Date posted:

Tuesday, February 22, 2022

Location:

Johannesburg, South Africa

Salary:

20000

SUMMARY:
Call Center (New positions)

JOB DESCRIPTION:

If you work in a call centre, your job involves handling the queries and complaints of customers over the phone. As well as having a clear and friendly telephone voice, you must also have the ability to meet targets, work under pressure and keep your cool when speaking with angry customers.

Call clients and customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company’s customer management policies

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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